Privacy Policy

Introduction

Mansfield Insulation Company ("we," "us," or "our") operates the website at insulationmansfield.com (the "Site"). This Privacy Policy explains how we collect, use, store, and protect information you provide when you visit our Site or contact us. By using the Site, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Contact information - Your name, phone number, email address, and any other details you voluntarily submit through our contact or estimate request forms.
• Project information - Details about your home, the services you are inquiring about, and any notes or questions you include in your form submission.
• Usage data - Information about how you interact with our Site, including pages visited, time spent, browser type, device type, and referring URLs. This data is collected automatically through cookies and analytics tools.
• Cookies - Small files placed on your device that help us understand how visitors use our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of our Site may not function properly without cookies.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, questions, and inquiries.
• To schedule appointments and coordinate service delivery.
• To communicate with you about your project, including follow-up calls and appointment reminders.
• To improve our website and understand how visitors use it, using aggregated and anonymized usage data.
• To comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

We use third-party tools to operate our Site and process your information. These include form processing services, website analytics platforms, and hosting providers. Each third-party provider has its own privacy policy governing how they handle data. We only work with providers that handle data in a responsible and secure manner. We may also embed third-party content such as maps on our Site.

Data Retention

We retain your contact and project information for as long as necessary to fulfill the purposes described in this policy - typically for the duration of our business relationship and for a reasonable period afterward to address any follow-up questions or warranty matters. Analytics and usage data is retained according to the policies of our analytics provider and is generally kept in aggregated or anonymized form.

Data Security

We take reasonable technical and organizational measures to protect the information you provide against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you submit information at your own risk.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Opt out of any marketing communications we may send.

To exercise any of these rights, please contact us using the information provided at the bottom of this page.

Children

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: